📖 Help and FAQ:
What are the delivery times?
Our orders are generally delivered within 6 to 15 business days . You will receive a tracking number upon shipment.
Do you ship internationally?
Yes, we deliver to France and Europe. For other destinations, delivery times may vary and additional fees may apply.
What payment methods do you accept?
We accept payments by credit card (Visa, Mastercard), PayPal and Apple Pay via a secure system.
Can I return my product?
Yes, you have 14 days after receipt to request a return if you are not satisfied. Please contact us at support@lumaya.fr for more information.
Can I use my own essential oils?
Yes, our diffusers are compatible with all essential oils.